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Legal

Terms of Service

Scope: Slot'd by Lawn Dart Systems, LLC

Effective Date: May 22, 2026

Last Updated: June 12, 2026

1. Acceptance

By creating a Slot'd account or using slotd.app or app.slotd.app, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Scope

These Terms govern your use of the Slot'd platform — the marketing site at slotd.app, the provider dashboard at app.slotd.app, the public booking pages at slotd.app/book, and the Slot'd mobile applications when released. Consulting engagements with Lawn Dart Systems, LLC are covered by separate written agreements. Other Lawn Dart Systems products have their own terms.

3. Eligibility

You must be at least 18 years old and authorized to enter into a binding agreement. You agree to use Slot'd only for lawful service-business purposes.

4. The two roles & Slot'd's role as a platform

Providers operate service businesses on the platform and are responsible for their own services, prices, scheduling decisions, cancellation policies, communications with clients, and the accuracy of the information they publish. Clients book appointments through provider booking pages and contract with the provider, not with Slot'd. Clients may view, reschedule, or cancel their own appointments through a secure link in their booking confirmation, subject to the cancellation window and policy set by the provider.

Slot'd is a technology platform that connects Providers with their Clients. Slot'd is not a party to the service transaction between a Provider and a Client, does not provide the services listed on any booking page, and is not the merchant of record for those services. Each Provider is the merchant of record for the services it offers and is solely responsible for delivering those services, for the agreement it forms with its Clients, and for resolving any dispute, complaint, or refund request arising from that agreement. Slot'd does not endorse, guarantee, or assume responsibility for any Provider, Client, service, listing, or transaction conducted through the platform.

5. Subscriptions and billing

  • Three tiers, billed on the web: Solo $19/month, Team $29/month, Agency $59/month.
  • Every plan starts with a 14-day free trial. After the trial, web subscriptions renew automatically every month through Stripe.
  • Subscriptions purchased through the Apple App Store or Google Play may be priced higher than the web rates above to cover the app stores' fees, and are billed by the app store under its terms — not through Stripe. Manage or cancel those subscriptions in your App Store or Google Play account. An active subscription on any platform unlocks Slot'd everywhere, including the mobile apps, at no additional charge.
  • Cancel web subscriptions any time from the Stripe billing portal linked in your dashboard. Cancellation takes effect at the end of the current billing period.
  • No partial-month refunds except where required by law.
  • Client payment fees. When a Client pays a deposit or pays for a slot through the platform, the payment is processed by Stripe and routed to the Provider's connected Stripe account. On the Solo plan, Slot'd collects no platform fee — the Provider keeps the full Client payment less Stripe's standard processing fees (approximately 2.9% + $0.30 per transaction). Higher-tier plans (Team, Agency) may include a platform fee, disclosed at the time those plans are offered. Applicable fees are deducted from the amount the Provider receives. See Section 6 for full payment and refund terms.

6. Payments, refunds, and disputes

Slot'd offers an optional online payment feature powered by Stripe Connect (Express). When a Client pays a deposit or pays for a slot online, funds are processed by Stripe and settle directly to the Provider's connected Stripe account. On the Solo plan, Slot'd collects no platform fee; the Provider receives the full Client payment less Stripe's standard processing fees. Higher-tier plans (Team, Agency) may include a platform fee, disclosed at the time those plans are offered. Card details are entered into Stripe and never touch Slot'd's servers.

Plain-language note for Clients: Slot'd processes payments on behalf of the Provider. Your agreement for the service itself is with the Provider, not with Slot'd, and any refund is subject to the Provider's own cancellation and refund policy. Direct all refund requests to the Provider.

Refunds. Refunds for services are governed entirely by the cancellation policy and cancellation window that the Provider configures. The Provider is solely responsible for honoring refunds in accordance with that policy and for any chargebacks initiated against the Provider's account. Slot'd merely facilitates refunds through Stripe at the direction of the Provider or the Provider's policy; Slot'd does not guarantee, fund, advance, or adjudicate any refund, and is not responsible for a Provider's failure to issue one.

Off-platform and manual payments. Providers may accept payment outside the platform — for example by Venmo, PayPal, Cash App, Zelle, cash, or other “off-platform” methods. Those payments happen directly between the Provider and the Client. Slot'd has no involvement in, no record of, and no ability to verify the actual movement of money for off-platform payments, does not facilitate refunds for them, and assumes no liability whatsoever in connection with them. The Provider and the Client are each solely responsible for managing off-platform payments and any related refunds, disputes, or taxes.

Disputes and chargebacks. Any payment dispute, chargeback, or claim concerning a service is a matter between the Client and the Provider. The Provider bears responsibility and cost for chargebacks against its account. Slot'd is not a party to, and has no obligation to mediate or fund, any such dispute.

7. Acceptable use

You agree not to:

  • Use Slot'd for illegal services or to deceive clients.
  • Reverse engineer, scrape, or probe the platform's security outside responsible disclosure.
  • Resell, sublicense, or rebrand the platform.
  • Use Slot'd to provide HIPAA-regulated medical services, store protected health information, or operate as a medical records system. See Section 10.

8. Provider responsibilities

Providers are solely responsible for:

  • The accuracy of their listings, services, prices, availability, and any other information they publish.
  • Setting and honoring their own cancellation policy, cancellation window, and refund decisions.
  • All taxes arising from their business, including sales, use, and income taxes; Slot'd does not calculate, collect, withhold, or remit taxes on a Provider's behalf.
  • Holding all licenses, registrations, and permits required to operate, and offering only lawful services.
  • Their own communications with Clients and the handling of the Client data they collect.
  • Honoring refunds and resolving any chargebacks or disputes on their account (see Section 6).

Providers choose whether Clients may reschedule or cancel online and set the window in which they may do so.

9. SMS notifications and consent

When clients provide a phone number during booking, they consent to receive transactional SMS messages related to their appointment, including booking confirmations, appointment reminders, cancellation notices, and rescheduling notifications. Message frequency varies by appointment activity. Clients may reply HELP for help or STOP to opt out at any time. Message and data rates may apply. SMS delivery is provided through third-party carriers and is not guaranteed. We do not share clients' mobile numbers or SMS opt-in/consent data with third parties or affiliates for marketing or promotional purposes. For support, contact your service provider or visit slotd.app/support.

10. Not a medical records system

Slot'd is not a medical records system. Session notes are personal practitioner documentation, not medical records. Do not store protected health information. Practitioners working in regulated fields are responsible for compliance with their own regulatory regimes.

11. Intellectual property

“Slot'd,” the Slot'd wordmark, and the platform code are the property of Lawn Dart Systems, LLC. Providers retain ownership of the client data they enter and the content they publish on their booking pages.

12. No agency, partnership, or employment

Nothing in these Terms creates any agency, partnership, joint venture, franchise, employment, or fiduciary relationship between Slot'd and any Provider or Client. Providers are independent businesses. No party has authority to bind, or to act on behalf of, any other party, and no party may represent otherwise.

13. Service provided “as is”

Slot'd is provided on an “as is” and “as available” basis, may contain bugs or errors, may be interrupted, and its features may change, be added, or be removed at any time without notice. We make no commitment as to uptime, availability, or service levels, and you should not rely on the platform as the sole record of any business-critical information. Keep your own backups of anything important.

14. Disclaimer of warranties

To the maximum extent permitted by law, the platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. Slot'd does not warrant that the platform will be uninterrupted, secure, error-free, or that any defect will be corrected, and makes no warranty regarding any Provider, Client, service, listing, payment, or transaction conducted through the platform.

15. Limitation of liability

To the maximum extent permitted by law, Lawn Dart Systems, LLC and its owners, officers, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost data, lost goodwill, or business interruption, arising out of or relating to the platform or these Terms, whether based in contract, tort, or any other theory, even if advised of the possibility of such damages. Slot'd is not liable for the acts or omissions of any Provider or Client, for the quality, safety, legality, or delivery of any service, or for any payment made off the platform. To the maximum extent permitted by law, our aggregate liability for all claims arising out of or relating to the platform or these Terms is limited to the greater of (a) the total fees you paid to Slot'd in the six months preceding the event giving rise to the claim, or (b) US$100.

16. Indemnification

You agree to defend, indemnify, and hold harmless Lawn Dart Systems, LLC and its owners, officers, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the platform; (b) the services you offer or receive; (c) your breach of these Terms or of any applicable law; (d) your tax, licensing, or regulatory obligations; (e) any dispute between you and another Provider or Client, including any refund, chargeback, or off-platform payment; and (f) any content or data you submit. This obligation survives termination of your account.

17. Termination

Slot'd may suspend or terminate your account for material breach of these Terms. You may cancel any time as described in Section 5. You may also deactivate or permanently delete your account from your dashboard settings; permanent deletion removes your account and its associated data and cannot be undone.

18. Governing law

These Terms are governed by Texas state law. Disputes are resolved in the state and federal courts of Wilson County, Texas.

19. Changes

We may update these Terms at any time. Material changes will be communicated by email or through a notice in the dashboard. Continued use after changes constitutes acceptance.

20. Contact

legal@lawndart.dev

These Terms are provided in good faith and are not legal advice. Consult a lawyer for advice on how they apply to your specific situation.